WHAT IS DDOWNLOAD.COM?

ddownload.com is a file hosting provider. We offer online storage/remote backup capacity, sophisticated uploading and downloading tools.
With ddownload.com you can host files, images, videos, audio and flash on the same place.

WHY SHOULD I USE DDOWNLOAD.COM?

Whenever you need to send a file that is too large for e-mail, ddownload.com can help. If you need secure remote storage capacity for off-site backups, ddownload.com offers solutions for you. If you want to access personal data from a variety of computers and don't want to carry around a USB stick, ddownload.com is a perfect way of doing so.

CAN I SEARCH FOR FILES OTHER PEOPLE UPLOADED?

No, because not everyone wishes to share the files they upload with everyone else. This way ddownload.com can be used to share files with anyone you choose to, as well as keep it for yourself as a backup or to download from anywhere in the world.

WHAT KIND OF FILES CAN BE UPLOADED?

All kinds: from your party photos to an important document. The only restrictions are for pornography, nudity, sexual images and any kind offensive material, and, of course, copyrighted material.
Please refer to our TOS for more info on ddownload.com terms of service.

HOW TO DELETE A FILE I UPLOADED?

To delete a file you uploaded you must use Delete Link that was provided to you after the upload proccess.
If you lost your removal code you can simply wait until the file expires so it will be automatically removed from our site.

CAN I HOTLINK THE STUFF I UPLOAD?

No. Hotlinking is not allowed on any kind of files uploaded to our servers.

IS THERE AN API?
Yes, you can get parameters from https://ddownload.com/api

WHAT PAYMENT OPTIONS ARE AVAILABLE?
Dundle.com offers a variety of payment methods including PayPal, credit card, Sofortüberweisung, Giropay, Apple Pay, Google Pay, EPS, Advcash, Skrill, phone payment, SMS payment, Neteller, cryptocurrencies, and more.
G2A.com offers all the same payment methods as Dundle.com, with the addition of Paysafecard!

CAN I PAY WITH PAYSAFECARD?
Yes, you can pay using Paysafecard through G2A.com.
Even if it says “Cannot be activated in your Country”, you can still purchase a CashtoCode eVoucher on G2A. Simply add it to your cart and pay for the eVoucher code with Paysafecard. The code will be displayed immediately after successful payment.

WHEN DO CASHTOCODE EVOUCHERS EXPIRE?
CashtoCode eVouchers remain valid for 12 months following the date of purchase or issue.

HOW DO I USE A CASHTOCODE EVOUCHER?
To redeem your eVoucher at ddownload.com, simply click on the REDEEM EVOUCHER button. You will be directed to the redemption page.

ARE THERE ANY FEES ASSOCIATED WITH USING A CASHTOCODE VOUCHER?
Dundle.com and G2A.com charges a small fee for providing payment methods to obtain a Cash2Code eVoucher.

CAN I SPLIT PAYMENTS WITH MY CASHTOCODE EVOUCHER?
Absolutely, you can split payments. Feel free to reserve any remaining balance on your voucher for future use.

CAN I COMBINE CASHTOCODE VOUCHERS?
Multiple eVoucher codes can be used for payment at ddownload.com. Enter as many as needed for your transaction.

HOW CAN I REACH CASHTOCODE CUSTOMER SUPPORT
For additional assistance with CashtoCode services, please visit the CashtoCode Support page.

IT SAYS ‘SERVICE UNAVAILABLE' IN MY REGION?

If you are unable to make a payment at Dundle.com, we recommend using G2A.com as an alternative.

It states that it cannot be activated in my country. What should I do?
You can disregard this message on G2A.com, as the purchase will still proceed without issues. The code will be displayed on the website immediately after purchase, and you can redeem it with us.

THE PRICES ARE IN EUR, CAN I GET A USD VOUCHER?
Our premium packages are priced in EUR, while payments for eVouchers are exclusively in USD. We keep the process simple and transparent: the value of the eVouchers directly corresponds to the value of the premium package, on a 1:1 basis – 1 EUR for the premium package equals 1 USD for the eVoucher. This allows you to conveniently top up your premium account with eVouchers in USD.

Customers from Japan – Japanese payment options
Customers in Japan can use a variety of payment methods on Recharge.com. After clicking the button, you will be redirected to the payment page.

How can I receive payouts and ensure the correct specification of my wallet number?

Below, you'll find a list of supported payout methods, and we'll notify you of any new methods added. To stay updated, add the Partner news widget to your account dashboard, where you can find all news in the Partner news section.

When entering payout details, adhere to the general rule of copying details only from your payment service, avoiding extra spaces. Exercise caution with cryptocurrency wallets to prevent errors, as typos in the wallet address or using a wallet from a different blockchain may result in irreversible payouts.

Here are the specific requirements for each supported payout method:

ADVCash: Include a capital U and the wallet number, with spaces allowed (e.g., U 01234 5678 900).

BTC: Provide only the wallet address, excluding links, QR codes, etc. (e.g., 1KykwTHdCWPJDnUoXnjMPtmyajifbwkm5n).

LTC: Provide only the wallet address, excluding links, QR codes, etc. (e.g., LRy9nHvWEaD6UTwFMh95PDmv5Qe7eWCQX3).

PerfectMoney: Combine a capital U with the wallet number, without spaces (e.g., U0123456).

PayPal (Min. 70 EUR): Do not use payment links (e.g., paypal.me/username); payouts are only sent to your PayPal account email address (e.g., paypal @ gmail.com).

PerfectMoney (USD, $): Combine a capital U with the wallet number, without spaces (e.g., U0123456).

Payeer: Combine a capital P with the wallet number, without spaces (e.g., P0123456).

USDT TRC20: Set up a wallet from the correct blockchain, starting with a capital T (e.g., TCx6NV6PNXs8eymxQ7kAKKRXXtPMMK6EUh).

WebMoney, WMZ: Combine a capital Z with the wallet number, without spaces; use Z only in UPPER case (e.g., Z012345678901).

Ethereum: Set up a wallet from the correct blockchain, starting with ‘0' and ‘x' (e.g., 0xe8ca03ae0eaa0819813809a173e82b520e997070).

BitcoinCash: Set up a wallet from the correct blockchain (e.g., bitcoincash:qqygqnpctx89tmmk0juf03sy4uk7r40vmqdqsm23wu).

Monero: Set up a wallet from the correct blockchain (e.g., 89vH3yw7Ku45i45xtsCuG5Cw55HMZ5e1aJBzFpTTs6mNZqTp9z5613MCrZCBYr9Tyq9jYWcsVLJwJRqZj6QzLBKhLuxXoJ9).

To confirm a new payout method, follow the link in the email automatically sent when you add it. If you haven't received the email, check your profile's listed mailbox, spam folder, and deleted mail folder. If no emails are found, delete the added payout method and re-add it.

As an affiliate, if I choose to discontinue, am I eligible to receive the remaining amount, even if it hasn't reached the minimum payment threshold?

Sending lower amounts is not an issue if someone chooses to discontinue. We aim to make weekly payments efficiently; however, some individuals may experience delays, but eventually, they do receive their payments.